ENGLISH SALES CALL CENTRE TRAINING
Are you looking to improve your English sales skills?
Are you looking to exceed in your current role?
Do you want the ability to handle objections?
Do you struggle to produce sales?
Never worked in a call centre before?
We are a group of british native speakers who are extremely experienced in the world of sales – We have trained over 1000 agents around the globe such as New deli, Mumbai, Bangalore, Kenya, America and now we are here in Casablanca Morocco!
We can teach you the very basics of sales right up to what the experts know and use every day!
1. Call objectives
2. Good V Bad practice
3. Suggestions for questioning
4. Agent call flow
5. Active listening
7. Purchase signals
8. APIAC / Objection Processing Examples
9. Hurt & Rescue
We have 4 training modules that each candidate can participate.
⦁ Up to a maximum of 20 students in each classroom per day
⦁ 1 module = 2 days
⦁ DH 500 DH per module
If you are interested please call on the number below or visit us at B O U L V A R E D R E S I S T A N C E
, E S P A C E I D R I S S, 9TH FLOOR
+212 767 391 311
We look forward to hearing from you!